Terms of Service

Last updated: April 3, 2026

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you, the client ("Client," "you," "your"), and Schleier Consulting LLC, doing business as StackedTeams ("StackedTeams," "Company," "we," "us," "our"), a limited liability company registered in the State of Florida, United States of America, under registration number L25000336411, with its principal office at 14 NE 1st Ave, Ste 1403, Miami, FL 33132, USA, and its European postal address at Nauschgasse 4/3/2, 1220 Wien, Austria.

By engaging StackedTeams' services, signing a proposal or statement of work, or otherwise entering into a business relationship with us, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you are entering into this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.

1. Scope of Services

StackedTeams provides technology staffing and team augmentation services. Our service offerings are organized into the following tiers:

  • Human Talent: Sourcing, vetting, and placement of qualified freelance technology professionals on a contract basis to supplement the Client's existing teams.
  • AI Agent Teams: Configuration, deployment, and management of artificial intelligence agents designed to perform defined technical tasks and workflows on behalf of the Client.
  • Stacked Teams: Hybrid team configurations combining human freelance professionals with AI agents to deliver integrated solutions tailored to the Client's project requirements.
  • Direct Hire Placement: Recruitment and placement services whereby StackedTeams identifies and presents qualified candidates for permanent employment positions within the Client's organization.

The specific scope, deliverables, timelines, and pricing for each engagement shall be set forth in a separate proposal, statement of work ("SOW"), or order form (collectively, "Project Agreement") executed by both parties. In the event of a conflict between these Terms and any Project Agreement, the Project Agreement shall govern with respect to the subject matter of such conflict.

2. Engagement Process

All engagements with StackedTeams follow a structured process:

  • Scoping Call: The engagement process begins with a discovery and scoping conversation during which the Client's requirements, objectives, technical environment, and desired outcomes are discussed and documented.
  • Proposal: Following the scoping call, StackedTeams shall prepare and deliver a written proposal or SOW outlining the recommended team composition, service tier, estimated timeline, pricing, and any other material terms.
  • Confirmation: The engagement becomes binding upon written confirmation by the Client, which may be effected by (a) signing the proposal or SOW, (b) written acceptance via email, or (c) any other form of written acknowledgment agreed upon by the parties.

No work shall commence, and no obligations shall arise on either party's behalf, until a binding confirmation has been received. Verbal discussions, preliminary scoping calls, and draft proposals do not constitute binding agreements.

3. Pricing and Payment Terms

Pricing for all services shall be as set forth in the applicable Project Agreement. Unless otherwise agreed in writing:

  • Invoicing: StackedTeams shall issue invoices on a monthly basis for ongoing services. For one-time placements or project-based work, invoicing shall occur as specified in the Project Agreement.
  • Payment Terms: All invoices are due and payable within fourteen (14) calendar days of the invoice date ("Net 14").
  • Currency: Invoices for Clients domiciled within the European Union or the European Economic Area shall be denominated in Euros (EUR). Invoices for Clients domiciled in the United States of America shall be denominated in US Dollars (USD). For Clients domiciled in other jurisdictions, the currency shall be agreed upon in the Project Agreement.
  • Late Payments: In the event of late payment, StackedTeams reserves the right to (a) charge interest on outstanding amounts at a rate of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower), compounded monthly; (b) suspend all services until payment is received in full; and (c) recover all reasonable costs of collection, including attorneys' fees and court costs.
  • Taxes: All prices are exclusive of applicable taxes. The Client shall be responsible for all sales taxes, value-added taxes (VAT), withholding taxes, and other governmental charges arising from the services, except for taxes based on StackedTeams' net income.

4. Service Level Agreements

StackedTeams is committed to delivering timely, reliable service. The following service level commitments apply to all engagements unless otherwise specified in the applicable Project Agreement:

  • Team Setup: StackedTeams shall use commercially reasonable efforts to assemble and make available the agreed-upon team or resources within forty-eight (48) hours of the engagement confirmation date.
  • Response Times: StackedTeams shall respond to Client communications and support inquiries within one (1) business day during normal business hours (Monday through Friday, 9:00 AM - 6:00 PM CET/EST).
  • Availability: Freelance professionals provided through the Human Talent and Stacked Teams tiers shall be available during the working hours agreed upon in the Project Agreement. AI Agent Teams shall be available with a target uptime of 99% per calendar month, excluding scheduled maintenance and force majeure events.

Service level commitments are targets and not guarantees unless expressly designated as such in the applicable Project Agreement. Failure to meet a service level commitment shall not constitute a material breach of this Agreement, provided that StackedTeams uses commercially reasonable efforts to cure any shortfall promptly.

5. Guarantees and Replacements

StackedTeams stands behind the quality of its placements and provides the following guarantees:

  • Freelancer Replacement Guarantee: If a freelancer placed through the Human Talent or Stacked Teams tier does not meet the requirements specified in the Project Agreement, the Client may request a replacement within fourteen (14) calendar days of the freelancer's start date. StackedTeams shall provide a qualified replacement at no additional cost to the Client.
  • Direct Hire Replacement Guarantee: If a candidate placed through the Direct Hire Placement service voluntarily resigns or is terminated for cause within ninety (90) calendar days of their employment start date, StackedTeams shall present a replacement candidate at no additional placement fee. This guarantee is contingent upon the Client having paid the placement fee in full.

Replacement guarantees are subject to the following conditions:

  • The Client must notify StackedTeams in writing within the applicable guarantee period, specifying the reasons for the replacement request.
  • The replacement request must be based on documented performance issues, skill deficiencies, or other objective criteria related to the requirements set forth in the Project Agreement.
  • The guarantee does not apply where the Client has materially altered the scope of work, role requirements, or working conditions after the placement, or where the departure is due to circumstances attributable to the Client.
  • Each placement is entitled to one (1) replacement under this guarantee. Subsequent replacements may be arranged at StackedTeams' then-current rates.

6. Cancellation and Termination

The terms governing cancellation and termination vary by service type:

  • Ongoing Services (Human Talent, AI Agent Teams, Stacked Teams): Either party may cancel or terminate an ongoing engagement by providing the other party with at least fourteen (14) calendar days' prior written notice. Upon termination, the Client shall be responsible for payment of all fees incurred through the effective date of termination, including any pro-rated fees for the notice period.
  • Direct Hire Placement: Placement fees for Direct Hire services are one-time fees and are non-refundable upon successful placement of the candidate, regardless of subsequent termination of the candidate's employment (subject to the replacement guarantee set forth in Section 5).
  • Termination for Cause: Either party may terminate this Agreement or any Project Agreement immediately upon written notice if the other party (a) commits a material breach of this Agreement and fails to cure such breach within fifteen (15) calendar days of receiving written notice thereof, or (b) becomes insolvent, files for bankruptcy, or ceases to operate as a going concern.

Upon termination of any engagement, StackedTeams shall promptly deliver to the Client all completed and in-progress work product, and shall cooperate reasonably in the transition of services. Sections 7, 8, 10, 11, and 14 shall survive termination of this Agreement.

7. Confidentiality and Non-Disclosure

Each party acknowledges that in the course of the engagement it may receive or have access to confidential and proprietary information of the other party ("Confidential Information"). Confidential Information includes, without limitation, business plans, technical data, source code, product designs, customer lists, financial information, trade secrets, and any other information designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure.

  • Freelancer NDAs: All freelance professionals engaged through StackedTeams are required to execute non-disclosure agreements ("NDAs") prior to commencing any work on behalf of a Client. These NDAs prohibit the disclosure, reproduction, or use of Client Confidential Information for any purpose other than the performance of the engagement.
  • AI Agent Deployment: AI agents deployed under the AI Agent Teams or Stacked Teams tiers may, at the Client's request and where technically feasible, be configured to operate entirely within the Client's own infrastructure, thereby ensuring that sensitive data does not leave the Client's environment.
  • Code Separation: StackedTeams maintains strict separation between client engagements. No source code, proprietary algorithms, data, or other Confidential Information belonging to one Client shall be shared with, disclosed to, or used for the benefit of any other client or third party.

Confidential Information shall not include information that (a) is or becomes publicly available through no fault of the receiving party, (b) was rightfully in the receiving party's possession prior to disclosure, (c) is independently developed without reference to the disclosing party's Confidential Information, or (d) is rightfully received from a third party without restriction on disclosure.

The obligations of confidentiality set forth herein shall survive the termination of this Agreement for a period of three (3) years, except with respect to trade secrets, which shall be protected for as long as they remain trade secrets under applicable law.

8. Intellectual Property

All work product, deliverables, source code, documentation, designs, inventions, and other materials created by StackedTeams, its freelancers, or its AI agents in the course of performing services under this Agreement ("Work Product") shall be the sole and exclusive property of the Client upon full payment of all applicable fees.

  • Assignment of Rights: StackedTeams hereby assigns, and shall cause its freelancers and subcontractors to assign, to the Client all right, title, and interest in and to the Work Product, including all intellectual property rights therein (copyrights, patent rights, trade secrets, and all other proprietary rights).
  • No Residual Rights: Neither StackedTeams nor any of its freelancers, agents, or subcontractors shall retain any rights, licenses, or interests in the Work Product, except as may be expressly agreed upon in writing by the Client.
  • Pre-Existing Materials: To the extent that any Work Product incorporates pre-existing intellectual property owned by StackedTeams or a third party ("Pre-Existing Materials"), StackedTeams shall (a) identify such Pre-Existing Materials in writing and (b) grant the Client a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, modify, and distribute such Pre-Existing Materials as part of the Work Product.
  • Moral Rights: To the fullest extent permitted by applicable law, StackedTeams and its freelancers waive any and all moral rights in the Work Product.

9. Data Protection

StackedTeams is committed to protecting the privacy and security of personal data in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (EU) 2016/679 ("GDPR") for Clients and data subjects located within the European Union or the European Economic Area.

  • The processing of personal data by StackedTeams in the course of providing services is governed by our Privacy Policy, available at stackedteams.com/privacy.
  • Where StackedTeams processes personal data on behalf of the Client as a data processor (as defined under the GDPR), the parties shall enter into a Data Processing Agreement ("DPA") in accordance with Article 28 of the GDPR.
  • StackedTeams implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
  • StackedTeams shall promptly notify the Client of any personal data breach that may affect the Client's data, in accordance with applicable legal requirements.

10. Limitation of Liability

  • Cap on Liability: The total aggregate liability of StackedTeams arising out of or in connection with this Agreement, whether in contract, tort (including negligence), strict liability, or any other legal theory, shall not exceed the total fees actually paid by the Client to StackedTeams during the twelve (12) month period immediately preceding the event giving rise to the claim.
  • Exclusion of Consequential Damages: In no event shall StackedTeams be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, data, business opportunities, or anticipated savings, even if StackedTeams has been advised of the possibility of such damages.
  • Force Majeure: Neither party shall be liable for any delay or failure to perform its obligations under this Agreement to the extent that such delay or failure is caused by events beyond the party's reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, government actions, power failures, internet or telecommunications outages, cyberattacks, or disruptions in third-party services ("Force Majeure Events"). The affected party shall notify the other party promptly and use commercially reasonable efforts to mitigate the impact of the Force Majeure Event.

The limitations set forth in this Section 10 shall not apply to (a) either party's indemnification obligations, (b) liability arising from gross negligence or willful misconduct, or (c) breaches of confidentiality obligations under Section 7.

11. Governing Law

The governing law applicable to this Agreement shall be determined by the Client's principal place of business:

  • Clients Based in the United States: This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of laws principles. The exclusive venue for any legal proceedings shall be the state or federal courts located in Miami-Dade County, Florida.
  • Clients Based in the European Union / EEA: This Agreement shall be governed by and construed in accordance with the laws of the Republic of Austria, without regard to its conflict of laws principles. The exclusive venue for any legal proceedings shall be the competent courts in Vienna, Austria.
  • All Other Clients: Unless otherwise agreed in writing in the Project Agreement, this Agreement shall be governed by the laws of the State of Florida, United States of America, and any disputes shall be subject to the exclusive jurisdiction of the state or federal courts located in Miami-Dade County, Florida.

12. Dispute Resolution

The parties agree to the following dispute resolution procedure:

  • Informal Resolution: In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, the parties shall first attempt to resolve the matter through good-faith negotiation. Either party may initiate informal dispute resolution by providing written notice to the other party describing the nature of the dispute. The parties shall use commercially reasonable efforts to resolve the dispute within thirty (30) calendar days of such notice.
  • Mediation: If the dispute cannot be resolved through informal negotiation, either party may propose mediation before a mutually agreed-upon mediator. The costs of mediation shall be shared equally between the parties.
  • Arbitration / Litigation: If the dispute remains unresolved after mediation (or if the parties agree to waive mediation), either party may pursue resolution through binding arbitration or litigation in the courts of competent jurisdiction as determined by Section 11 of this Agreement. For US-based disputes, arbitration shall be conducted under the rules of the American Arbitration Association ("AAA"). For EU-based disputes, the parties may resort to the competent courts in Vienna, Austria.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations.

13. Amendments

StackedTeams reserves the right to modify, amend, or update these Terms at any time at its sole discretion. Any such amendments shall be effective upon the earlier of (a) thirty (30) calendar days following the posting of the amended Terms on the StackedTeams website at stackedteams.com/terms, or (b) the date the Client receives written notice of the amendments via email.

The Client's continued use of StackedTeams services following the effective date of any amendment constitutes acceptance of the amended Terms. If the Client does not agree to the amended Terms, the Client may terminate the engagement in accordance with Section 6 of this Agreement.

Amendments to a specific Project Agreement require the written consent of both parties.

14. Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or, if such modification is not possible, the provision shall be severed from this Agreement. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of any other provision of this Agreement, and the remaining provisions shall continue in full force and effect.

15. Contact Information

For any questions, concerns, or notices regarding these Terms of Service, please contact us at:

Schleier Consulting LLC, DBA StackedTeams
14 NE 1st Ave, Ste 1403
Miami, FL 33132, USA

European Postal Address:
Nauschgasse 4/3/2
1220 Wien, Austria

Email: info@stackedteams.com